Auto Messages

Suggest a new feature for Auto Messages!

Sending message rule- add street address as condition rule

so user can ask customers for a different address when they put down a "Parcel Locker" which I cannot deliver my items to

I want to see which automatic message is ACTIVE in Auto Messages

Can you please add a sign or change color to green for example for the Auto messages that become active? I can not understand which message is active from this view. Thank you for your consideration.

Add "Item Shows Delivery" for messages

Where it says Customize Your Automatic Emails to Buyers with the Settings Below. There should be an option for when item shows as delivered to send a message X amounts of days after item shows delivery.

Request to Add Feedback Option for Post-Delivery

Dear 3D ], I hope this message finds you well. I would like to propose adding a feature that allows to send feedback regarding their orders after they have been delivered by the shipping courier. This option would enhance our customer engagement and help us improve our services based on their experiences. Thank you for considering this suggestion. Kind regards, Hossam

cancellation request

Can we get an auto message added for when the customer requests a cancellation

Pausing Auto Messages

IS there a way, or can you make a way, to PAUSE automated messages? If I put myself on a vacation thru ebay, will the auto messages from 3dsellers still be going out to the buyers? It would be confusing to customers, getting messages that their item will ship asap so on, and then another thru the listing and ebay stating the seller is away til such and such. Thank you!

Add a trigger for when a customer clicks "Save Seller"

I want to be able to send a message welcoming customers to my weekly newsletter that I offer to send them if they save me as a seller. I can then create an automated message to tell them they've joined and let them know I appreciate it and look forward to their feedback so I can make the newsletter better to give them what they want and to feel free to contact me if they'd like me to stock a specific item in my store for them. It'll boost buyer engagement and repeat sales

Returning Customer Communications

Hello, First off I would like to thank you and all your team for an amazing platform to simply our business needs. Thank you! I was curious if you could add a feature within the automated messaging to target repeat customers. I would like to personalize a message to them for their continued support of our small business. Ideally this would trigger to replace the newly sold message. Please let me know if this is possible as this would be greatly appreciated by not only us as a business owner but also by the customer who took their time to return for another purchase. Thank you again! Dru

custom dynamic fields for buyer, item, and order details

assign any detail from Listing/Order/Buyer to a custom placeholder. Maybe select the field you want from a drop down: Order Tag Listing Category Buyer ID

dynamic field (placeholder) for item specific

Like the placeholder for Listing Designer templates, we need a placeholder to show the value of an item specific; like {itemspecific[SalvageVehicleID]}

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