Great news! We've implemented your ideas into many new features (as always!) to improve your eBay business! Today's update highlights new abilities in three of our most popular eBay tools: eBay Listings Manager, Listing Designer, and the eBay Customer Service tool. 😃

Thank you so much for all your contributions!

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3Dsellers eBay Listings Manager continues to be one of our most valued eBay tools. It's our mission to make sure you have all the abilities you need to bulk-manage your listings without spending too much time editing, searching, or analyzing eBay listings. 

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Now you can conform all your eBay mobile descriptions to a similar format with Mobile Description Templates! Additionally, you can include the item's title automatically with the {title} dynamic field.

For example, you wanted to have the same personalized message for all of your eBay mobile descriptions, but with the title at the end:

You can create an eBay Mobile Description Template on the eBay Listings Manager's :

Then, apply the template with the SEO Edit feature in the menu:

Want to see more steps? Click here to see a full walkthrough of using eBay SEO Mobile Description Templates.

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If you need to start fresh and clear your listings of all custom eBay mobile descriptions, you can remove them with the SEO Edit feature in the menu:

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Need to find an eBay item but don't know the exact title? Now you can search by words 

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To help find and solve Inventory Control quantity issues fast, now includes filters for :

This feature is helpful if certain items fail to update and the error from eBay isn't helpful. Instead of guessing, you or a teammate can filter Inventory Control updates by order and item details to help find any similarities between certain eBay listings and orders that could be causing the issue.

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Problem solved: eBay's API may sometimes not send us the correct view count for some of your listings. If this happens, you can now add a "hit counter" to your listings to make sure 3Dsellers sees the correct view count.

Depending on how you published a listing, eBay may or may not have included a hit counter in the listing description. If you haven't heard of eBay's "hit counter," not to worry, it's a simple legacy feature for eBay that tracks eBay views in your description.

To make sure all of your eBay listings have a Hit Counter, choose from the Bulk Action menu to open a window and apply:

Also, you can have 3Dsellers apply a hit counter to all new listings by visiting Listing Manager's and enabling this option:

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Our most heavily used tool, Customer Service, empowers teams worldwide to resolve eBay customer inquiries in record time. To help make your flow even quicker, we've installed two new features to improve the efficiency of how you manage Customer Service tickets.

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Need to make a note to all of your teammates at once? Just type "@team" in a note, and everyone who has permissions to Customer Service will be notified.

Mentioning your entire team may come in handy if you need to alert everyone about a particular conversation or buyer, ask if anyone has more info on a matter, or get input from your associates.

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Previously, most incoming email messages would open a new ticket. Now, any incoming email with the same email subject (and sender) merges with the previous conversation (instead of opening a brand new ticket).

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The eBay Listing Designer has boosted countless dollars in eBay sales for years on end. After hearing your recent requests, we've added two small editing capabilities to oil the hinges and make your designing experience a little easier:

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To help keep your workspace organized, your Video Library window now includes a delete button for videos!

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The Custom HTML eBay Template Editor now includes a Find and Replace feature to help you make the changes needed to import and edit your templates.

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Click here to request and vote for your favorites! We're always adding new features for your eBay selling business!!

3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.

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This platform update was brought to you by your selling partners at 3Dsellers, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven't checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.

Thank you again for all the great suggestions! We've implemented new features for the eBay Listings Manager to help you and your team manage and create listings efficiently!

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We know that eBay SEO is important to eBay listings, which is why we provide extra SEO tools to help you make the most of your marketing strategy. 

Now, you can view which listings have 3Dsellers SEO applied and which listings do not by applying the new SEO filter:

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Need to make a couple of drafts from the same eBay listing? No problem! 

When selecting "copy to Drafts" from the Bulk Actions menu, you can now choose how many copies of Drafts you need for each listing.

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When importing items with a CSV, you can now include multiple Item Specific values. 

Simply separate each Item Specific value with a comma (,) or colon (:) and your listing will import with multiple eBay Item Specific values.

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Is there a typo in a set of eBay SKUs, or did a supplier change their SKUs? Now you can select active listings and use the Bulk Action to change characters in your SKU: 

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Need to delete an ended eBay item permanently? Now, instead of using the Bulk Actions menu, you can click the in the Actions column to completely remove the listing from eBay: 

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Do you use Tags to keep your eBay listings organized? Or do you use them as labels for order processing? Well, we just made your work easier! 

You can now add and change tags when editing a listing: 

And, when importing listings with a CSV, you can include tags (separated by a comma):

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If you're a UK seller and are registered with eBay to handle your own VAT tax, you can now include "VAT" in a CSV import file with the percentage value:

And, you can also edit the VAT tax in the listings editor: 

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Have more new feature ideas for 3Dsellers eBay Listings Manager? Click here to request and vote for your favorites! We're always adding new features for your eBay selling business!!

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3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.

Thank you once again for all the great feedback! We've heard your requests and released new filters for eBay orders (and eBay listings) to help you and your team find the items and transactions you need fast!

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Each order in the Orders Manager is a transaction for one item. If there are multiple items in one order, they will appear as separate rows in your orders table. 

Now, you can view only orders where the buyer purchased multiple items with the filter.

This is a great way to check for items that can be shipped together and add tracking for multiple transactions when shipped in the same package. 

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When a buyer chooses a fast shipping service, we know that processing these eBay orders is a priority in your workflow. Not only is shipping these orders quickly how you gain repeat buyers, a good reputation, and get your items shipped out of time, all of these benefits also contribute to your eBay seller level! Ship the most important orders first to continually boost your eBay business.

To help you achieve this at a fast pace, you can now create filters in the Orders Manager to show orders based on the Shipping Service that the buyer selected (or that is set to be used for the ordered item).

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Don't remember which items have eBay SEO applied? Not to worry! With the Listings Manager, you can now filter listings that do not (or do) have SEO!

This makes it a breeze to know which eBay listings still need to be SEO optimized, allowing you to stay organized without the guesswork. 

What eBay SEO? How it can help get your eBay items seen? Check out this quick article and video to learn more about eBay SEO.

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Our team is continually improving 3Dsellers' eBay tools from your requests! Your eBay business success is our priority and love creating the features you need. 

We've implemented two new features to help your team process priority eBay orders and bulk-update eBay listing SKUs!

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Do you process eBay orders with priority shipping first?  

If you don't do this yet, it may help boost your eBay Seller Status to start! 

Why does it help? eBay's AI is very smart and could be watching how long it takes to add tracking to priority shipping items. 🕵️

Now, with 3Dsellers eBay Orders Manager, you can create a filter to instantly filter your eBay orders based on the Shipping Service the buyer selected! 

For example, to process eBay orders with "USPS Priority Mail Express" shipping first, you can create a filter to show only these shipping services:

Then, save your filter to use it later:

After filtering your eBay orders, you can then take action on 3Dsellers to process orders, including:

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Are there letters or words in your eBay SKUs that need to be changed? 

Now you can use 3Dsellers' eBay Listings Manager to bulk-update eBay listing SKUs!

Let's say you have multiple listings with in each SKU:

But you want to simplify to ""

To do this, simply select all of your listings and choose Find & Replace option from the bulk actions menu:

Then, in the pop-up: 

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to request and vote for your favorites!

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Thank you so much for sharing with us what your business needs from our platform! We've made a few updates via your requests to help improve your eBay business workflow.

Providing excellent customer service to your eBay buyers is one of the most important parts of being an eBay seller. To make the process easier, our Customer Service tool includes a details panel with all the order and buyer information in every conversation.

Sometimes, you may want to view the order on eBay instead of 3Dsellers. So we've made a small change to help you get the info that you need fast!

When conversating with a buyer (or managing an eBay case)

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Our eBay Feedback Reminder is one of our most popular eBay selling tools, and for good reason. Each reminder that is sent to your buyers, encouraging them to leave eBay feedback, is an opportunity to boost your eBay seller status! So we have updated this tool with a Resend Reminders button. 😀

If your eBay access token expires you can use the new button to send any messages that were missed.

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Our eBay Listings Manager provides your business a plethora of bulk editing and CSV features that can save countless hours when managing your eBay items. When making custom changes with CSV, sometimes values in your listings table may need to be refreshed.

If for any reason you don't see a value updated, click the new Refresh Table button to update any values that have changed.

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We've implemented some new features for the eBay Listings Manager to help with organizing, publishing, and editing eBay listings. Thank you very much for your suggestions, it's a pleasure to build the features your business needs!

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We're very happy to announce that 🥳

Thank you so much for all of your suggestions to improve this tool. 🙏 Our team made some big changes behind the scenes to increase the speed and reliability of the Resolution Center. Now, it is ready to supercharge your team's eBay case-management workflow!

If this is your first time seeing Resolution Center, it can be accessed with the left menu:

* Resolution Center is included with the Customer Service addon.

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Now your team can easily prioritize which cases need your immediate attention:

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Thank you again for all of your great requests! We have worked to add (and improve) the Orders Managager's features to help your team process eBay orders more efficiently. 🚀

Have more new feature ideas for the Orders Manager? Click here to request and vote for your favorites! We're always adding new features for your eBay selling business 😀

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We've made some updates to Customer Service to improve your experience and find eBay case details faster! 😀

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We listened to your requests and added new updates to Listings Manager! These new features help you and your team stay organized and find eBay listings fast! 😀

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