3Dsellers 4.1 —[Big eBay Feature Update 🚀] eBay Catalog, Car Compatibility, Business Policies, Image Hosting ++
new
improved
Listings
New Feature
Feature Update
eBay

Developed with pride [from
your
stellar feedback 🤝] 3Dsellers has unleashed resources from the new system
to power new eBay
listing tool
features (including eBay Catalog, Car Compatibility, Business Policies, and Product Image Hosting!)
, creating a better workspace
for managing listings and boosting your eBay sales. 🚀 Check out the quick details and get the documentation!---
Four highly-anticipated releases:
- 📃 NEW:eBay Catalog
- 📃 NEW:eBay Motors Car Compatibility
- 📃 NEW:eBay Business Policies Manager
- 📃 NEW:Product Image Hosting
Updated features to boost your workflows:
- 📃 Updated:Find & Replace— Item Specifics Name
- Updated:CSV Import with URL
- Updated:International Visibility
- Updated:eBay Promotion Campaigns Column
---
eBay Catalog - Automatically Fill Item Details
Use 3Dsellers Listings Manager to publish eBay listings faster and rank your listings higher in Google product searches with eBay Catalog!

Bonus: 3Dsellers eBay Catalog feature can
automatically fill item details
and car compatibility
directly from eBay. See how
---
---
eBay Motors - Car Compatibility
Create an efficient workflow with
eBay Motors parts compatibility
integration to effortlessly add and remove vehicles from your compatibility lists!What's more, you can
copy eBay Motors compatibility lists
from any other eBay listing!
Bonus: We even included
duplicate-vehicle prevention
! Learn more
---
---
eBay Business Policies - Editor and Manager
Create and manage eBay Business Policies for every eBay site you have active on 3Dsellers. Customize eBay policies, apply rate tables to shipping policies, and more!

Bonus: Use eBay Business policies to save time publishing and updating eBay shipping methods in bulk!
Learn how!
---
---
Product Image Hosting!
Now, you can automatically
backup your eBay listing product images
with 3Dsellers and use them with other listings!
Bonus: Want to skip 3Dsellers and
upload to eBay
? No problem! We left this ability open, including using image URLs from your image host. Learn how
---
---
Updated: Find & Replace - Item Specifics Update
Use eBay Bulk Actions to find eBay Item Specifics' names and values and replace them with different text.
- We've also organized your F&R options:

Bonus: we've updated our
Find and Replace documentation
to cover more features and abilities.
---
---
Updated: CSV Import with URL
Now you can upload live CSV files from your supplier or warehouse! When importing or bulk editing eBay listings with a CSV, choose the Upload Via URL button to enter a link to the live CSV!

Use any URL that links directly to a plain CSV to import the data, quick-map the fields, and work faster.
---
---
Updated: eBay Promotion Campaigns Column
If you have applied eBay Promotions to any of your listings, the Campaigns column will be available to sort your listings by promotions! Learn more

eBay Promotions are a great way of creating volumes of sales. Leverage or increase your profit margins and apply eBay Promotion Campaigns to boost sales during seasonal sales and flash sellout events! Learn how
---
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Updated: International Visibility
When editing an eBay listing, navigate to → Policies to set International site visibility to specify which international sites where the listing will be displayed. This feature will automatically populate if your eBay account qualifies.

---
---
Have an idea for a 3Dsellers feature?
Click here to request and vote for your favorites! We're always adding new features for your online selling business.
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and every eBay marketplace site. Our software allows your business to market, manage, and automate your eBay business like no other software.
-
Your selling partners at 3Dsellers, the all-in-one eBay business platform, brought this update to you. 3Dsellers, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven't checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
💰 3 BIG Moves For Your Success: Progressive Counter Offers, New Analytic Insights, & Bulk Delete eBay Variations!
new
improved
New Tool
Multichannel Helpdesk
Offers
Orders
CSV Upload & Update

Thank you so much for all of your great feedback and recommendations!
We're ramping up developing some of our most highly-requested features—and are pleased to release 3 new
big upgrades
that are sure to improve your productivity, workday, and sales! 😃—
Smart Counter Offer System
Progressively bargain with eBay buyers without lifting a finger! Automatically increase your original counteroffer by percentage increments when buyers counter your offers 🚀

—
New Insights Tools
Manage your business better than ever before by making informed decisions based on crucial data and statistics with 3Dsellers Insights tools!
See the documentation for:

—
Remove eBay Variations in Bulk
Save countless time managing eBay listings by deleting bulk variations with a single CSV file!
Using the same SKU upload format as our Update Listings via CSV feature, include a new "DeleteVariations" column and set the cell to "TRUE"

—
Have an idea for a 3Dsellers feature?
Click here to request and vote for your favorites! We’re always adding new features for your online selling business.
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other software.
—
This update was brought to you by your selling partners at 3Dsellers, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven’t checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
new
Listings
Auto Messages
Feedback Reminder
Multichannel Helpdesk
Orders
eBay

Thank you so much for all of your great feedback and recommendations for 3Dsellers all-in-one eBay Selling Manager and Multichannel Helpdesk! We are announcing six new features and upgrades that are sure to improve your work-life, including volume pricing, blocked list rules, and more! 😃
—
Volume Pricing (Multi-buy discounts)
- Accounts with an eBay Store Subscription can now offer eBay buyers a multi-buy discountif they purchase multiple quantities of the same item at once!
- Find this setting under "Selling Details" when ending a listing.Click herefor a quick walkthrough.

You may recognize this feature as
Multi-buy
in the UK, and Volume Pricing
in the US and other marketplaces.
—
Item Rules for all Blocked Lists
- All tools with Blocked Lists (like Feedback Reminder and Auto Messages) now include the ability to automatically block messages from sending for certain items.
- Use the sending rule option in the Blocked List to block messages by item title, SKU, and Item ID.

—
Repeat Buyer Badges
- Know which orders are from your loyal customer base!
- Returning CustomerandMore than one order in 24 hoursbadges will display in the Buyer Details column to keep your team informed of your most important customers.

—
Add Photos to Feedback Reminder
- Attach your business logo or other marketing and informational images to your Feedback Reminder messages!
- Feedback Reminder now includes the ability to attach images to your reminder messages, helping you go the extra mile to personalize communications and impress your buyers.

—
Customize Helpdesk Inbox Columns and Display
- Adaptive inbox features allow your team to personalize the display of the inbox to view info easier and reply faster.
- Hide and show columns, as well asdrag-and-dropre-arrange the column order!
- Additionally, you can personalize the sizing display for different device screens and personal preferences.

—
Tablet Responsive →
- Officially, the 3Dsellers platform is optimized for tablet screen sizes so you can manage your business on the go!

—
Have an idea for a 3Dsellers feature?
Click here to request and vote for your favorites! We’re always adding new features for your online selling business.
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other software.
—
This update was brought to you by your selling partners at 3Dsellers, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven’t checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
new

We know the importance of how the “tone of voice” of an eCommerce message can affect a buyer's opinion of your business and brand persona.
So, we want to give your business easy access to various message texts and writing styles to use for your niche, helping to boost your brand recognition and encourage more repeat buyers!
Now, below each message template editor, we’ve included a new
Get Free Email Templates
button :
The button will open a new tab on 3Dsellers with pre-made message templates that you can
customize in bulk
and copy in one click
:
Edit message templates directly on screen, use snippets, and more!
Bonus:
The {placeholders} in each template are 3Dsellers dynamic fields, ready to copy directly to 3Dsellers! (Use in Auto Messages, Auto Responder, Feedback Reminder, Shipping Tracker, or any other messaging tool or feature on 3Dsellers selling software platform!)---
Or,
visit our free email templates page now
to find an eCommerce email template for every situation and customize them to give the right experience for your brand!
---
Why do we provide you with so many eCommerce sales email templates?
This excerpt from our article on how to boost eBay sales best explains the importance of different messages for different eCommerce niches with a few examples:
Writing good messages for your brand requires that you capture the attitude of your niche.
For example,
→ If you sell plush dolls and colorful gifts to families, your customers may want to see a lot of bubbly writing in your messages to add to the experience.
→ If you sell car parts to mechanics, your busy clients may want to see a short message that only takes a few seconds to read.
→ If you are a mom-and-pop shop just branching out, you may write with a home-style approach to help acquire love from your audience and request more reviews.
→ If selling high-profile items, you may tame your messages to dry minimums with advanced linguistics to exhibit extraordinary confidence as the seller.
Place yourself in the shoes of your buyers when you write, and everything should work out great.
---
Have an idea for a 3Dsellers feature?
Click here to request and vote for your favorites! We’re always adding new features for your online selling business.
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other software.
—
This update was brought to you by your selling partners at 3Dsellers, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven’t checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
new

Thank you so much for all the wonderful suggestions to make 3Dsellers a better place to manage your business! We've added a few highly-requested features to 3Dsellers, plus a few noteworthy, useful additions to help increase your eBay sales and simplify your workflows.
---
eBay Promotion Settings
We are officially connected to the eBay Promotions portion of eBay Marketing API!
Now you can increase sales volume by having eBay advertise your items for you! eBay Promotions will help gain you more visitors from eBay Search, Google Shopping Results, and more, creating more traffic and driving more sales.
Use 3Dsellers listing editor and Bulk Actions to set eBay Promotions and assign Campaigns to your listings! Learn more

---
Automatic Cross Promotion in Classic Templates
Our automatic eBay cross-promotion for Listing Designer is now available for templates labeled "classic!"
Now you can boost sales by staying ahead of the competition's ads with our Classic eBay Listing Designer templates!
Use the new "Featured Items" button to automatically feature items in the same category as the eBay listing with the design. Learn more
Find the new setting at the top of the template editor:

Automatic eBay cross-promotion for Classic Listing Designer templates will affect all featured item areas on the template.
---
Listing Tags in Orders Manager (Picklists and Purchase Orders)
You may find this update especially useful if you're using Tags to label listings with a
warehouse picking location
or supplier info
!Now, you can easily view Listing Tags in more places when processing orders.
- View Listing Tags in the order details pop up:

- And when downloading an orders CSV:

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New Dynamic Field: Shipping Carrier Phone Number
Use the new {carrier_phone} dynamic field to automatically include the shipping courier's phone number in a message to buyers. This info can help decrease item shipping inquiries and ensure the buyer you are a knowledgeable, helpful seller.
- The new {carrier_phone} field is available for:
- Feedback Reminder
- Auto Messages
- Helpdesk Templates
- and Shipping Tracker

---
Feedback Received Chart Statistics
In addition to the "Reminders Sent" chart statistics on the eBay Feedback Reminder Overview page, we've included daily statistics for the feedback you've received!
Click the
Feedback Received
option at the top of the Feedback Reminder Overview chart to view your progress on receiving more eBay feedback:
---
*Have an idea for a 3Dsellers feature?
Click here
to request and vote for your favorites! We're always adding new features for your online selling business
.3Dsellers
is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other software.
new
improved
Amazon
Multichannel Helpdesk
Shopify
Etsy
eBay
Email Integration

We have exciting news today about the newest abilities on the 3Dsellers platform! Our new system has allowed us to supercharge implementing many more of your ideas, so this week, we are very pleased to share with you some highly-awaited features for the multichannel eCommerce Helpdesk!
Improved: Multichannel Auto Responder
We've received many requests to amplify the abilities of the Auto Responder and couldn't agree more with your suggestions. So, we've combined what everyone needs into a clean, customizable, rule-based sending system.
See our quick walkthrough: Autoresponder Settings and Features

The new Auto Responder allows you to create an unlimited number of customized replies that can send based on:
- Subject and message content,
- Certain reply-based situations,
- Order status and item details,
- Ticket Type, Status, Case,
- Time and days,
- and more.
The new multichannel Auto Responder allows you to create an entire network of responses, saving you time on eCommerce customer support by automatically attending to shoppers and customers.
—
Teammate Inbox: Sort by Status
When viewing your, or a teammate's inbox, the tickets are now sortable by Ticket Status. This will allow your team better organization and an easier way to prioritize their replies.
To sort an inbox by ticket status, use the menu at the top-center of the inbox screen.

—
SLA & Business Hours
Set the maximum time-to-respond for your team to help you uphold a great reputation of amazing eCommerce customer support. You can set a global SLA response time, or set individual SLAs for different selling channels.
Navigate to Helpdesk → Settings → SLA & Business Hours

Pro Tip: the business hours are also used for the Auto Responder!
—
Automatically assign ticket to the first person who replies
There is a new setting in your Helpdesk to automatically assign tickets to the first teammate who replies to a conversation. This can be useful in crossover prevention, making sure teammates don't overlap in a conversation.
Navigate to Helpdesk → Features → Settings and enable this option under Ticket Settings:

—
Automatically Archive Tickets After No Activity
Now you can automatically archive tickets when there is no activity for a certain number of days. We expect this feature will be a big help to maintain a much cleaner inbox.
Navigate to Helpdesk → Features → Settings and enable this option under Ticket Settings:

—
Templates: New Dynamic Fields → Min/Max Estimated Delivery Date
To help you provide the best insight to your inquiring customers, we've added two new dynamic fields you can use to personalize replies for shipping dates:
- MaxEst. Delivery Date
- MinEst. Delivery Date
- Carrier Phone Number

—
Have an idea for a 3Dsellers feature?
Click here
to request and vote for your favorites! We're always adding new features for your online selling business.
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other software.
—
This platform update was brought to you by your selling partners at
3Dsellers
, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven't checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
new
improved
Listings
eBay
Are you eligible to use Strikethrough Pricing on eBay? If so, we've added the ability to manage MSRP/Retail prices in the Listings Manager!
Check out this article for a quick walkthrough and tour:
How to edit Strikethrough Pricing

Also known as MRSP, RRP, Original Retail Price, and Strikethrough Price, the 3Dsellers MSRP features allow you to edit the "Was" price on eBay.
After enabling MSRP settings in your Listings Manager settings, you can edit the "Retail Price" in
- the listing editor,
- a new columnin the listing table,
- And with the Quick Editbulk action
Thank you very much to everyone who suggested and voted for this feature! We are confident it has the power to help improve your sales growth and are glad to develop this for you.
---
Have an idea for a 3Dsellers feature?
Click here
to request and vote for your favorites! We're always adding new features for your online selling business.
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other software.
---
This platform update was brought to you by your selling partners at
3Dsellers
, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven't checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
new
improved
New Feature
Feature Update
CSV Upload & Update
We've received many requests for a CSV upload feature to edit any eBay listing detail and absolutely agree that this ability is essential for saving time editing listings. So with great excitement, we are happy to announce this is now possible with 3Dsellers!
This also means that you can now export your listings with Report Center (or the Listings Manager), make changes in your business' Excel/Sheets workbook, and upload to make bulk changes! 🎉
New 'Update Anything' CSV feature!
- Use the new Update Listingsbutton to bulk-edit any listing details included in our CSV Import feature.
- Edit titles, descriptions, prices, 3Dsellers features, SEO, and more.
- See our walkthough for a quick overview of the settings.

---
Have an idea for a 3Dsellers feature?
Click here
to request and vote for your favorites! We're always adding new features for your online selling business.
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other software.
---
This platform update was brought to you by your selling partners at
3Dsellers
, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven't checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
new

3Dsellers Version 4.0
We launched a new system to make selling online faster, easier, and more profitable.
From speed and performance improvements to new features and design, get a fresh look and a quick tour of the new 3Dsellers now:
Click here
to view the full release and feature updates!
new
improved
Listings
New Feature
Listing Designer
Multichannel Helpdesk

Great news! We've implemented your ideas into many new features (as always!) to improve your eBay business! Today's update highlights new abilities in three of our most popular eBay tools: eBay Listings Manager, Listing Designer, and the eBay Customer Service tool. 😃
Thank you so much for all your contributions!
We'd love it if you
click here
to vote and make requests for the features your business needs. We can't wait to hear your ideas!
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📰 Listings Manager Updates
3Dsellers eBay Listings Manager continues to be one of our most valued eBay tools. It's our mission to make sure you have all the abilities you need to bulk-manage your listings without spending too much time editing, searching, or analyzing eBay listings.
-
SEO Mobile Description Template
Now you can conform all your eBay mobile descriptions to a similar format with Mobile Description Templates! Additionally, you can include the item's title automatically with the {title} dynamic field.
For example, you wanted to have the same personalized message for all of your eBay mobile descriptions, but with the title at the end:

You can create an eBay Mobile Description Template on the eBay Listings Manager's
Settings page
:
Then, apply the template with the SEO Edit feature in the
Bulk Actions
menu:
Want to see more steps? Click here to see a full walkthrough of using eBay SEO Mobile Description Templates.
-
Remove Mobile Descriptions
If you need to start fresh and clear your listings of all custom eBay mobile descriptions, you can remove them with the SEO Edit feature in the
Bulk Actions
menu:
-
New search methods for eBay listing Title
Need to find an eBay item but don't know the exact title? Now you can search by words
- in any orderby separating the words with commas,
- or just some wordsby separating with commas and wrapping with brackets:

Click here
to view the article in this image
-
Inventory Overview Filters
To help find and solve Inventory Control quantity issues fast,
Inventory Overview
now includes filters for Stock Changes History
:
This feature is helpful if certain items fail to update and the error from eBay isn't helpful. Instead of guessing, you or a teammate can filter Inventory Control updates by order and item details to help find any similarities between certain eBay listings and orders that could be causing the issue.
-
Hit Counter (get the correct Views stats on 3Dsellers)
Problem solved: eBay's API may sometimes not send us the correct view count for some of your listings. If this happens, you can now add a
hidden
"hit counter" to your listings to make sure 3Dsellers sees the correct view count.Depending on how you published a listing, eBay may or may not have included a hit counter in the listing description. If you haven't heard of eBay's "hit counter," not to worry, it's a simple legacy feature for eBay that tracks eBay views in your description.
To make sure all of your eBay listings have a Hit Counter, choose
Set Hit Counter
from the Bulk Action menu to open a window and apply:
Also, you can have 3Dsellers apply a hit counter to all new listings by visiting Listing Manager's
Settings page
and enabling this option:
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🎫 Customer Service Updates
Our most heavily used tool, Customer Service, empowers teams worldwide to resolve eBay customer inquiries in record time. To help make your flow even quicker, we've installed two new features to improve the efficiency of how you manage Customer Service tickets.
-
Mention all of your team at once
Need to make a note to all of your teammates at once? Just type "@team" in a note, and everyone who has permissions to Customer Service will be notified.

Mentioning your entire team may come in handy if you need to alert everyone about a particular conversation or buyer, ask if anyone has more info on a matter, or get input from your associates.
-
Email conversations are combined by subject
Previously, most incoming email messages would open a new ticket. Now, any incoming email with the same email subject (and sender) merges with the previous conversation (instead of opening a brand new ticket).
---
📝 Listing Designer Updates
The eBay Listing Designer has boosted countless dollars in eBay sales for years on end. After hearing your recent requests, we've added two small editing capabilities to oil the hinges and make your designing experience a little easier:
-
Delete Videos
To help keep your workspace organized, your Video Library window now includes a delete button for videos!

-
Find and Replace for Custom HTML Template editor
The Custom HTML eBay Template Editor now includes a Find and Replace feature to help you make the changes needed to import and edit your templates.

---
Have more new feature ideas for 3Dsellers?
Click here to request and vote for your favorites! We're always adding new features for your eBay selling business!!
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
---
This platform update was brought to you by your selling partners at 3Dsellers, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven't checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
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