new
Thank you once again for all the great feedback! We've heard your requests and released new filters for eBay orders (and eBay listings) to help you and your team find the items and transactions you need fast!
---
Multiple Items - Orders Filter
Each order in the Orders Manager is a transaction for one item. If there are multiple items in one order, they will appear as separate rows in your orders table.
Now, you can view only orders where the buyer purchased multiple items with the
Multiple Items
filter.This is a great way to check for items that can be shipped together and add tracking for multiple transactions when shipped in the same package.
---
Filter by Shipping Service - Orders Filter
When a buyer chooses a fast shipping service, we know that processing these eBay orders is a priority in your workflow. Not only is shipping these orders quickly how you gain repeat buyers, a good reputation, and get your items shipped out of time, all of these benefits also contribute to your eBay seller level! Ship the most important orders first to continually boost your eBay business.
To help you achieve this at a fast pace, you can now create filters in the Orders Manager to show orders based on the Shipping Service that the buyer selected (or that is set to be used for the ordered item).
---
Filter by SEO - Listings Filter
Don't remember which items have eBay SEO applied? Not to worry! With the Listings Manager, you can now filter listings that do not (or do) have SEO!
This makes it a breeze to know which eBay listings still need to be SEO optimized, allowing you to stay organized without the guesswork.
What eBay SEO? How it can help get your eBay items seen? Check out this quick article and video to learn more about eBay SEO.
---
Have more new feature ideas for 3Dsellers?
Click here
to request and vote for your favorites! We're always adding new features for your eBay selling business!!
-
3Dsellers
is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
new
Our team is continually improving 3Dsellers' eBay tools from your requests! Your eBay business success is our priority and love creating the features you need.
We've implemented two new features to help your team process priority eBay orders and bulk-update eBay listing SKUs!
---
New Orders Filter: Shipping Service
Do you process eBay orders with priority shipping first?
If you don't do this yet, it may help boost your eBay Seller Status to start!
Why does it help? eBay's AI is very smart and could be watching how long it takes to add tracking to priority shipping items. 🕵️
Now, with 3Dsellers eBay Orders Manager, you can create a filter to instantly filter your eBay orders based on the Shipping Service the buyer selected!
For example, to process eBay orders with "USPS Priority Mail Express" shipping first, you can create a filter to show only these shipping services:
Pro tip:
you can combine as many filters as you need!
Then, save your filter to use it later:
After filtering your eBay orders, you can then take action on 3Dsellers to process orders, including:
- export the eBay orders to CSV,
- bulk mark as shipped,
- send bulk messages,
- and more.
---
NEW: Find and Replace SKU
Are there letters or words in your eBay SKUs that need to be changed?
Now you can use 3Dsellers' eBay Listings Manager to bulk-update eBay listing SKUs!
Let's say you have multiple listings with
DOG_TOY_BALL_
in each SKU:DOG_TOY_BALL_red
DOG_TOY_BALL_yellow
DOG_TOY_BALL_green
But you want to simplify
DOG_TOY_BALL_
to "DTB_
"DTB_red
DTB_yellow
DTB_green
To do this, simply select all of your listings and choose Find & Replace option from the bulk actions menu:
Then, in the pop-up:
- enter the part of the SKU to change in the Find field,
- and the new part of the SKU in the Replace With field,
- and select the Find in SKU option:
---
Have more new feature ideas for 3Dsellers?
Click here
to request and vote for your favorites! We're always adding new features for your eBay selling business!!
-
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
New eBay Selling Tool Updates - for eBay Feedback Reminder, eBay Listings Manager, and Customer Service 🤓
new
improved
Listings
New Feature
Feedback Reminder
Feature Update
Customer Service
Orders
Thank you so much for sharing with us what your business needs from our platform! We've made a few updates via your requests to help improve your eBay business workflow.
Customer Service: eBay Order Details Link - View on eBay or 3Dsellers
Providing excellent customer service to your eBay buyers is one of the most important parts of being an eBay seller. To make the process easier, our Customer Service tool includes a details panel with all the order and buyer information in every conversation.
Sometimes, you may want to view the order on eBay instead of 3Dsellers. So we've made a small change to help you get the info that you need fast!
Do you want to view the order on eBay or 3Dsellers?
When conversating with a buyer (or managing an eBay case)
- Click the Order ID to show the order in 3Dsellers
- or click the External Link icon to open the order on eBay:
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eBay Feedback Reminder: "Resend Reminders" button
Our eBay Feedback Reminder is one of our most popular eBay selling tools, and for good reason. Each reminder that is sent to your buyers, encouraging them to leave eBay feedback, is an opportunity to boost your eBay seller status! So we have updated this tool with a Resend Reminders button. 😀
When should you use the Resend Reminders button?
If your eBay access token expires you can use the new
Resend Reminders
button to send any messages that were missed.
---
eBay Listings Manager: Resync Table Button
Our eBay Listings Manager provides your business a plethora of bulk editing and CSV features that can save countless hours when managing your eBay items. When making custom changes with CSV, sometimes values in your listings table may need to be refreshed.
Now you can refresh your 3Dsellers listings table
If for any reason you don't see a value updated, click the new Refresh Table button to update any values that have changed.
Have more new feature ideas for 3Dsellers?
Click here
to request and vote for your favorites! We're always adding new features for your eBay selling business!!
--
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
new
Listings
New Feature
We've implemented some new features for the eBay Listings Manager to help with organizing, publishing, and editing eBay listings. Thank you very much for your suggestions, it's a pleasure to build the features your business needs!
Re-order Variations + CSV Import Variation-order
- When editing a listing's variations, click the new Reorder Variationsbutton to drag and drop variations into the order that will be displayed on eBay.
- Bonus:When importing listings via CSV, the order of variations and item specifics (variation options) will also remain in order from left to right, and from top to bottom.
Search and Filter - Display the number of results
- Now, after searching or applying a filter, the number in the current tab will change to display the number of listings that match your query.
Sell as Lot
- When editing a listing, under Selling Details, you can now enable the "Sell as lot" option and set the quantity included for the listing.
New Column and Filter - "Displayed Quantity"
- This field displays the quantity value as seen on eBay.
- If Inventory Control is unable to update an item, you can use this column and filter to cross-reference the quantities that are displayed on eBay vs. the eBay Quantity set in 3Dsellers.
- This allows you to quickly find and make any changes to listings that did not update after a sale. Click here for more information on why quantities may not update.
- Pro-tip:We recommendsyncing itemsbefore using Displayed Quantity. And don't forget, you can alsoset alertsfor when Inventory Control cannot update listings!
Have more new feature ideas for the Listings Manager?
Click here
to request and vote for your favorites! We're always adding new features for your eBay selling business!!
--
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
fixed
improved
new
Feature Update
Resolution Center
We're very happy to announce that
Resolution Center
is back!
🥳Thank you so much for all of your suggestions to improve this tool. 🙏 Our team made some big changes behind the scenes to increase the speed and reliability of the Resolution Center. Now, it is ready to supercharge your team's eBay case-management workflow!
If this is your first time seeing Resolution Center, it can be accessed with the left menu:
* Resolution Center is included with the Customer Service addon.
Click here
for a quick overview of this tool!
Bonus! Dynamic Respond By Date
Now your team can easily prioritize which cases need your immediate attention:
- Only cases that need a response to a previous action will display the Respond Bydate.
- Likewise, any case that is closed, awaiting a buyer response, or other pending updates will not display a Respond By date.
Have more new feature ideas for the Resolution Center?
Click here
to request and vote for your favorites! We're always adding new features for your eBay selling business!!
--
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
improved
new
Report Center
Orders
Thank you again for all of your great requests! We have worked to add (and improve) the Orders Managager's features to help your team process eBay orders more efficiently. 🚀
New Filter: Transaction Quantity
- Now, you can filter orders by the number of transactions in the order:
Search Conversation button update
- The button to view messages about the order will only display if there is a ticket associated with the order.
Search all conversations from the buyer
- We've added a new option to search for all Customer Service tickets from the buyer. You can find this option in the Actions column's Lightning Bolt menu:
Buyer Shipping Fee
- In the Order Details pop-up, you can now view the eBay buyer's shipping cost along with the service name.
- Bonus: you can also export the shipping fee with Report Center!
Click to copy variation details
- In the Orders table, in the item details column, copy the eBay variation details fast with a click-to-copy button:
Have more new feature ideas for the Orders Manager? Click here to request and vote for your favorites! We're always adding new features for your eBay selling business 😀
--
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
improved
Customer Service
We've made some updates to Customer Service to improve your experience and find eBay case details faster! 😀
Fresh new look:
- We've updated the style and format of your Customer and Order details to help you find the details you need fast!
Case Details
- Along with all of the details and data from a case, you can view the Item ID in question and all other details regarding the case:
Have more new feature ideas for Customer Service?
Click here
to request and vote for your favorites! We're always adding new features for your business 😀
--
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
improved
new
Listings
Feature Update
We listened to your requests and added new updates to Listings Manager! These new features help you and your team stay organized and find eBay listings fast! 😀
New Best Offer and Private Listing filters
- Filter eBay listings by whether Best OfferorPrivate Listingsettings are enabled on your listings!
Clear filters button
- After adding at least two filters, you can now clear all filters in one clickwith theClear filtersbutton!
Tag settings
- Not only have we organized your Listing Manager's general settings, but we've also added the ability to enable/disable automatic tags optionsfor Drafts!
Have more new feature ideas for the Listings Manager?
Click here
to request and vote for your favorites! We're always adding new features for your business 😀
--
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
improved
We listened to your suggestions for Orders Manager and made some minor cosmetic changes to help make your eBay order fulfillment easier, and faster!
Sales Record Number column
- Enable the new Record Number columnto view and sort eBay orders by sales record number.
Fresh display of variation labels and order details
- We've organized the display of your Order Details (in the orders table) and the Order Details pop up. We're confident these small changes will help speed up your workflow by enhancing the details you need, making them easier to identify.
Minor Cosmetic Improvements
- We've made many corrections at your request, including improving filter selection, automatic table height, bold item detail labels, and more!
Have more ideas for the Orders Manager?
Click here
to request and vote for your favorites! We're always adding new features for your eBay selling business 😀
--
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
new
We've been listening to your suggestions and did a few updates to the Listings Manager to help improve your eBay workflow! 😀
Bulk edit Best Offer
- Choose Quick Editfrom theBulk Actionsmenu toedit Best Offer on multiple eBay items. Click here for a review of Quick Edit.
New default Quick Filters
- There are two new Quick Filtersfor Listings Manager to help you find the right items fast. You can even save your own custom Quick Filters as well! Click here to learn more.
Tags for Drafts will remain on listings after publishing them
- You can now add Tags to your Drafts and they will remain on the live listing.
Have more new feature ideas for the Listings Manager?
Click here
to request and vote for your favorites! We're always adding new features for your eBay seller business 😀
--
3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
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