new

New Feature

Multichannel Helpdesk

New AI Features: MultiChannel Helpdesk of the Future

We are excited to announce that the 3Dseller Helpdesk has several new
A.I. Features
for you to take advantage of.
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A.I. Summary
The new
A.I. Summary
Feature quickly summarizes an entire Ticket's conversation into important bullet points so you can resolve issues and move on without having to reread days or a weeks' worth of conversation to find the information you need.
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A.I. Reply
You can now use
A.I. Reply
to auto-generate responses according to the A.I. Summary of the conversation and its best fitting response. You can also alter the tone of the reply or even create custom reply prompts of your own.
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A.I. Rephrase
Take advantage of the superior grammar and vocabulary of the
A.I Rephrase
tool to take your reply and use A.I. technology to enhance the structure and phrasing of the message under your guidance. Make it shorter, longer, friendlier, or even more professional sounding with one click!
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Custom Prompt
Custom Prompt
lets you put our A.I. to work! Just use the reply box to tell it how you want the message answered, and then watch
Custom Prompt
do the heavy lifting for you!
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