Resolution Center

Suggest a new feature for Resolution Center!

Link out to ebay return/case

Would be good if the case or the ticket it links to could link to the ebay case. Otherwise need to open the order then click on Return Details in ebay, or for cases, need to go to the ebay cases page and find the case on there. This is sometimes needed to see tracking for a return item for example, or to check some of the weird statuses for cases on ebay itself.

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notify seller immediately when buyer ask eBay to step in

We have 10 mins to refund and to avoid to get a defective

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