Reminder's on tickets
complete
Amit
complete
We have implemented the snooze feature that lets you remind yourself about tickets.
Amit
under review
Amit
Hey, at the moment we offer the "Snooze" feature.
You can simply change the ticket status to "snoozed" and get an update to the mail when this ticket is stopped snoozing, and the ticket will be marked as "unread" when finished the snoozed time.
Is this what you were referring to ? :)