Add the ability to view customer information for a year | Helpdesk

Add the ability to view customer information for a year

complete

Lakshmi N

I would like to have the ability to view customer conversations for a year.

January 2, 2021

Aaron

marked this post as

complete

Thank you for the suggestion!

Our new system allows us to sync eBay messages for new accounts up to a year. We still sync 30 days for new accounts by default, but if you need more, please let us know with the messenger on the platform! Otherwise, we'll keep incoming messages as long as eBay does!